Log in to our troubleshooter to test your speed, find ways to. Done a few speed tests and the line has settled at around 38 mbs down with c12mbs up. This is the most frustrating complaint about bt infinity. Bt superfast fibre 1 vs bt superfast fibre 2 download. Slow wifi connection to bt infinity 2 hp support community.
Wireless networks can get slower the further away from the router you are and. There is no problem with the laptop and am getting download speeds around 38 to 40 mbps. The main factors governing the actual download speed youll experience. Why are my comcast internet download speeds so slow. These are the rates at which data is transferred between the network and your bt hub. These speeds will vary throughout the day and are likely to be slower during busy periods, especially between 810pm. Hi everyone, i recently joined plusnet and using the bt openreach router and the supplied plusnet router i was able to achieve 52mb down and around 18mb upload. No peace for internet users accusing bt of empty promises over broadband speeds. Autosuggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Jun 25, 2012 bt infinity does badly in real world speed test faith june 25, 2012 general tech, mobile, network in the uk, we accept that broadband speeds can be variable, but we also expect a connection to. May 07, 2017 no peace for internet users accusing bt of empty promises over broadband speeds. If you cant seem to get the promised broadband speed, this may be because your house is far away from the cabinet that supplies your road the distribution point. Running lots of programs at once, insufficient ram, web browser addons and too many startup programs.
Denis scaife blasted his slow bt infinity connection on a spokesman said, calling the download speed pathetic. Although your hh5 is connected directly to master socket, its probably the 25 metre phone cable youve used not being able to handle the speed of infinity. Ive been a bt infinity customer for the last two years, and so felt very pleased with myself for negotiating with bt customer. An openreach engineer called today and advised that my line is fine and bt cannot achieve the promised speed due to my location and distance from th. D7000 on bt infinity slow speed netgear communities.
Home broadband upload speeds are generally much slower than download. Then about 6 months ago my son noticed the speed on his xbox one was getting slower. After the install the engineer was rather surprised that i was only achieving speedtest results of about 1515. Bt superfast fibre formerly bt infinity is a broadband service in the united kingdom provided by bt consumer, the consumer sales arm of the bt group. This was consistent across various speed test websites. Upd bt infinity uk working hard to resolve super slow fttc. Having trouble with your bt broadband speed or want to learn how to get more out of it.
The bt infinity 1 service is changing, for new customers signing up the product will utilise the new 5510 vdsl2 profile from openreach. Bt infinity slow after installation page 1 home cinema. Bts superfast infinity broadband stuck in the slow lane. Jun 19, 2018 bt is now offering a faster broadband connection with the launch of its new bt infinity 1 service, with speeds up to 52mbps, a faster standard fibre service than sky, talktalk and virgin. Ive had bt infinity for 5 days now and was initially very happy. I tried contacting bt but they only deal with download problems.
I have fttc and i am under a quarter of a mile away from the cabinet. Factors affecting the speed youll get with superfast fibre bt help. The download speed was up to 75 meg a 6 months ago after an engineer came so it must have been fixed, what erks is the bt speed checker says 4 meg is good speed but doesnt give upload. My other laptop with intel 7260ac had about 74mbps a minute later. Hi all, im currently on fttp bt infinity 2 and my download will not go over 40mb, tested today i only have 31mb as per images attached can.
Jul 03, 2009 hi i have the bt homehub option 1 and am paying. On the old modem and router i was getting 23mb download and 2. I was sold infinity on a guarantee of 21 38mb download speed after switching from talktalk, since installation on 5th november my max speed is 12 mbs. And if thats not being reached it usually is breach of contract this states on their site and on the emails they send to you after you get bt infinity.
Hello all, got a problem with a download speed of 2 to 4 meg with an upload of to 18 meg. The speedtest app will tell you how fast your downloads and. But how do you know which one is right for you and your household. Dec 10, 2015 find out if you can upgrade using the bt infinity postcode checker. Test your speed using the my bt app, where you can find the speed to your hub and speed to your device. Vodafone home bt broadband ee mobile ee home sky now broadband. I pay for bt infinity which is up to 40mb and apparently i live really close.
No peace for internet users accusing bt of empty promises. Bt s superfast infinity broadband stuck in the slow lane tuesday, december 14, 2010 11. Slow broadband isnt just caused by issues with the network. Nov 03, 2015 rebel wilson stars in new bt infinity campaign. Both the openreach bt fibre network used by sky, talktalk, ee and others. Bt infinity slow and connecting keeps dropping out techspot. Lately, my download speed has dropped to 4mps from 30mps here are helpdesk stats. Internet connections are available through adsl or bt infinity branded fibre technology. Apr 15, 2016 bt infinity 1 to now offer up to 52 mbps download speeds friday, april 15, 2016 12.
I have now replaced both routers with a cisco 887va and configured it the best i ca. Bt infinity 1 to now offer up to 52 mbps download speeds. Jun 20, 2016 bt is about to give your home broadband a major speed boost the redesigned bt smart hub will ship with the uks most powerful wifi signal, giving wider coverage around your home than ever before. At bt we want to give you the best and most reliable broadband speed in the uk. For more information, see five steps to improve slow bt broadband speeds. I would plug hh5 into master socket using original cable and then run ethernet cable from hh5 to the other room and then use a switch to connect all your wired kit up with. Slow speed on new bt infinity connection hi my mum has just signed up to bt infinity 2 and was promised a minimum speed of 60 mb. I havent been able to load any videos at hd or anything of that sort. Good for families, gamers and people who stream a lot of music, movies and tv. Bt is now offering a faster broadband connection with the launch of its new bt infinity 1 service, with speeds up to 52mbps, a faster standard fibre service than sky, talktalk and virgin. Bt superfast fibre previously bt infinity, has been around for a pretty long time now, and its still, largely, as it always has been.
Checking actual internet download and upload speeds can be a little tricky, kellie. Extremely slow internet with bt infinity unlimited i understand in the first 10 days the connection can be up and down i got bt on the 16th this month, im meant to be getting up to 52mb download but in the last 2 days my download speed has been 0. Slow speed on new bt infinity connection bt community. Jan 31, 2020 well with bt infinity bt also has a minimun guaranteed speed. I have a bt infinity 40 mbps isp service and i use astraweb and sabnzbd obviously. I have the nte 5 socket, so i have removed the faceplate, inserted an adsl filter and connected the bt hh5 to that. I have tested a laptop with a broadcom single band chip and the download speed was even slower than the upload one. To rub salt in the wounds, many bt customers complain that their neighbours can get bt infinity but they cant. Bt infinity does badly in real world speed test kitguru. Bt s latest and greatest broadband product, bt infinity, which offers to deliver superfast broadband speeds of up to 40meg has not been living up to its name. Different things can cause a computer to slow down, which can give the impression that your broadband is slow. Well then tell you how to understand the test results, and how to make simple changes to make sure you get the fastest speed possible. With our free to use broadband speed tests, you can see what speeds youre.
This is bt infinity faster download speeds by talent republic on vimeo, the home for high quality videos and the people who love them. When bt increased there infinity 1 speed from 38mbs to 52mbs i was happy as i was getting this increase and it was quite stable. Use our my bt app or broadband troubleshooter to test the speed of your bt broadband line. When i first started using it i was getting 38mbps downloads and my smile was wide. Bt is about to give your home broadband a major speed boost. The underlying network is fibretothecabinet fttc, which uses optical fibre for all except the final few hundred metres to the consumer, and delivers claimed download speeds of up to 76 mbits and upload speeds of up to 19 mbits. I have two computers a desktop operating on windows xp and a laptop. Nov 18, 2014 i think that the single band atheros chip cant handle the full bandwidth because its only a single channel.
Find out your download and upload speeds in seconds with our broadband speed test. Bt superfast fibre 2 average download speeds of 67mbps with smart hub router. Best bt superfast fibre deals compare bt fibre deals 2020. Cisco 887va to replace both routers but slow downl. Bt british telecom offers broadband internet, home phone and television service. It only seems to download slowly on my browser but if i download something with utorrent i average at 3 mbs but if i download eg. Hi ive just purchased a d7000 to use on bt infinity, it has replaced a 612 modem and a billion router. Hey everyone, i was previously with bt infinity but switched over to plusnet my speed was max with bt 80mb download and 20mb upload so i know my line is capable of these speeds plus when it got check the engineer told me my lines max speed was 108mb. Discover whether you can get bt s superfast fibre in your area, with our handy broadband availability checker. Broadband availability check fibre availability bt. This means customers will potentially have up to 52 mbps downloads and up to 9. Nov 29, 2014 my fibre broadband speeds were always less than they were supposed to be and it was recommended to me to use the separate openreach modem you can buy, which caused some impressive changes.
Extremely slow internet with bt infinity unlimited bt. Hello, had bt infinity for business installed on 22nd january. Rebel wilson and a cheetah explain how you can enjoy faster download speeds with bt infinity. Chart showing the average download speeds across tests carried out by users of. Bt infinity faster download speeds talent republic. Make sure your individual devices are protected by downloading bt virus protect. Hi mark if you want your hh3 to use the n setting only, all you have to do is open your home hub manager, then go to advanced settings, click on wireless on this page select the wireless interface type drop down bar and select 802. Dont say i have bad internet because my broadband is bt infinity.
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